Your company put you on CleanIntell. Here is what it does.
It keeps the record of the work at the properties you clean, so the property manager can see it without phoning anybody. That is the whole job of it.
Nothing about your job changes
Same employer, same properties, same hours, same pay. A property manager your company already works for asked for a record of the work, and this is where that record lives. You are not signing up for anything and there is nothing here to apply for.
What you do with it
Five things, and none of them takes more than a moment.
Sign in once
Your company signs in on the phone that goes to the property, and stays signed in. One account for the company for now — your own login is coming.
Log your arrival when you get there
Open the app at the property and tap once. That records the time, under your company’s name. Nothing checks where you are.
See what the client asked for
The scope of work for that property, written by the property manager, in one list.
Tell them if something is wrong
A leak, a door that will not lock, a light out. Tap “Report something you saw”, say where in the property it is and what you saw, and add a photo if it helps. It goes on the property’s record and does not alert anybody, so if it is urgent, call as you normally would. You can also message the property manager. Either way, write in English or Spanish and they read it in the other, with nobody relaying it. It is your company’s account you are writing from, so your employer can see the messages too.
Mark what you did
Tick the items off as you go, and tap “Done for today” when you leave — that is what saves the list. There is no second clock; nobody is timing you.
What it does not do
Worth saying plainly, because being handed an app that logs when you arrive is a fair thing to have questions about.
We do not employ you, and we cannot. Your employer is the cleaning company whose name is on your paycheque.
We do not decide your hours, your properties or your pay. Your employer does all three, exactly as they did before this app existed.
There is no score, no rating and no ranking. Nothing here grades you, and nothing here is shown to anyone as a measure of your work.
We do not read your location at all. The app used to check where you were when you clocked in; it does not any more, and it never asks your phone for a position. Tapping to log your arrival records the time and nothing else.
We do not pay you and we never handle your wages. Your employer pays you the way they always have.
What the property manager sees
The property they pay for, and what happened at it. That someone from your company came, and when — under your company’s name, not yours. What the scope of work said. Anything you wrote to them, and anything they wrote back. Anything you report, with its photo if you add one. If they choose, they can email the words of a report to someone they pick, such as a plumber; that person sees the report, its date and the property’s name — not the photo, and not who filed it.
They do not see your wages, your hours across other properties, your documents, or anything your employer holds about you. Those belong to your company, and this app does not reach into them.
Property manager
Manages the property. Pays your employer.
Your employer
Employs you. Sets your hours and your pay.
CleanIntell
Holds the record for both of them — visits, documents, messages, reports from the property. Never assigns, supervises, or pays anyone.
Questions people ask
If you run the cleaning company
A client brings you on; you do not apply. Your price, your crew and your agreement with them stay exactly as they are, and CleanIntell is not a party to any of it. Your client pays a flat monthly software fee for the property, and nothing of what they pay you passes through us.
- 1Your client sends you an invitation — an email, or a link they text you.
- 2You open it and create an account in your own company's name. Not theirs, and not ours.
- 3The property is attached to you the moment you accept. Your price, your schedule and your agreement with the client do not change.
- 4Then you file two documents — your business licence and your insurance certificate, both of them your company’s, not yours personally — confirm three short statements, and sign our contractor agreement. Your client sees the document expiry dates.