How it works
CleanIntell is a record system for the janitorial service you already buy. Six steps, and none of them involve changing who cleans your properties.
Add the property, then send an invitation to the janitorial company that already cleans it. You are not choosing from a list and we are not proposing anyone — the relationship already exists, and this is you recording it.
The contractor creates their own account under their own business name and uploads an active business license and a certificate of general liability insurance. We read the expiry dates off both and show them to you. We record what the documents say; we do not confirm them with the issuing agency or the insurer.
The crew taps once when they get there, and the time goes on the property’s record under their company’s name. That turns "did anyone come on Tuesday" from a disagreement into something you can look up. We record what they told us; we do not check their location to prove it.
A leaking valve, a propped door, a light out — the crew can report it from their phone, saying where it is, with a photo if it helps. It waits in your Issues list for the next time you open CleanIntell; nothing alerts you, and it goes nowhere else unless you choose to send it. Reports and messages translate between English and Spanish, so neither of you has to write in a second language, and messages go straight between you and your vendor — no account manager in the middle.
Visits, crew reports, messages, scope documents and credential dates collect against the property instead of scattering across inboxes and phones. When somebody asks what happened at a property in March, the answer is in one place.
A property that has gone quiet, a license about to expire, an insurance certificate that already has, something the crew reported last night — these wait on your dashboard, in words, for the next time you open it, before they become the reason for a difficult phone call.
Most confusion about what CleanIntell costs comes from these being treated as one number. They never touch.
The cleaning price
Between you and your contractor
They keep all of it. It does not run through us, we take no share of it, and it is not something we set, suggest or benchmark. If the two of you renegotiate, nothing on our side changes.
The software fee
One flat monthly fee, priced off the property
This is the only thing CleanIntell charges you. It is priced off the property — its size, its type and how much service it gets — so it does not change based on who cleans the property or what you pay them.
Worth stating plainly, because every one of these is something a software company in this position is usually assumed to do.
The fastest way to judge this is to look at a property you manage and ask what you have no record of today.